For Patients & Visitors
About Your Bill
Understanding your financial options and obligations can be challenging, especially given the complexity of health care insurance and reimbursement. We offer opportunities to address your billing concerns during registration and after your stay.
At Admissions
Each department has a Patient Access Team with registrars and financial counselors who can answer questions you may have about billing and insurance, helping you:
- Verify insurance coverage
- Understand how and when you will be billed
- Make full or partial payments
- Request financial counseling or assistance
If your personal accounts and insurance company cannot cover your health care costs, we can suggest alternative arrangements. We may be able to refer you to charitable organizations or help reschedule an elective procedure. If your claim is denied, we may be able to help you appeal your insurance company's decision.
After Your Stay
If, after leaving, you have outstanding balances or general questions about your account, we have advisors available to help.
For Bend, call Patient Financial Services: (541) 706-7750 or (800) 972-3194
For Prineville, call Patients Accounts: (541) 447-8346